Terms and Conditions

Business Company: 13 s.r.o.

established: Brusnicová 12316/20

Bratislava 831 01

ID: 44 424 213

Tax ID: 2022696786

VAT ID: SK2022696786

registered in the Commercial Register of the District Court Bratislava I, Section Sro, Insert 54774 / B

for the sale of products and services via an on-line store located at www.prelude.sk and www.doroti.sk

email: info@prelude.sk, info@doroti.sk

Phone: 0907979015

1. Introductory provisions

1.1. These Business Terms and Conditions (hereinafter referred to as the "Business Terms and Conditions") of the Company 13 sro, with its registered office at Brusnicová 12316/20, Bratislava 831 01, identification number: 44 424 213, registered in the Commercial Register of the District Court Bratislava I, Section Sro, Insert 54774 / B (hereinafter referred to as the "Seller") shall regulate in accordance with the provision of Section 1751 par. 1 of Act no. 89/2012 Coll., Civil Code, as amended (hereinafter referred to as the "Civil Code") mutual rights and obligations of the contracting parties arising in connection with or on the basis of the purchase contract (hereinafter referred to as the "purchase contract") concluded between the seller and another natural person (hereinafter referred to as "Buyer") through the Seller's online store. The internet shop is maintained by the seller on the website located at www.prelude.sk and www.doroti.sk (hereinafter referred to as the "website") via the website interface (hereinafter referred to as the "web interface").

1.2. The Terms and Conditions do not apply in cases where the person intending to purchase the goods from the Seller is a legal person or person acting in the course of ordering goods in the course of his business or in the course of his independent occupation.

1.3 Provisions other than the Terms and Conditions may be provided in the Purchase Agreement. Divergent agreements in the purchase agreement take precedence over the terms and conditions of business.

1.4. Terms and conditions of business are an integral part of the purchase contract. The purchase contract and terms and conditions are written in the Slovak language. The purchase contract can be concluded in the Slovak language.

1.5. The wording of the Terms and Conditions may be changed or amended by the Seller. This provision is without prejudice to rights and obligations arising during the period of effect of the previous version of the Terms and Conditions.

2. User account

2.1. Based on the buyer's registration on the website, the buyer can access their user interface. From your user interface, the buyer may order goods ("user account"). In case the web interface of the shop allows it, the buyer can also order goods without registration directly from the web interface of the shop.

2.2 When registering on the website and ordering goods, the buyer is obliged to provide correct and true information. The information in the user account is required to be updated by the buyer for any change. The information given by the buyer in the user account and when ordering the goods is considered correct by the seller.

2.3 User account access is secured by username and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access his user account.

2.4 The buyer is not entitled to allow third parties to use the user account.

2.5. The seller may cancel the user account, especially if the buyer does not use his user account for more than 12 months, or when the buyer violates his / her obligations under the purchase agreement (including terms and conditions).

2.6 The Buyer acknowledges that the User Account may not be available continuously, especially with respect to the necessary maintenance of the Seller's hardware and software, respectively. with regard to the necessary maintenance of hardware and software equipment of third parties.

3. Conclusion of the Purchase Contract

3.1. The entire presentation of the goods placed on the web interface of the shop is of informative nature and the seller is not obliged to conclude a purchase contract regarding this goods. § 1732 par. 2 of the Civil Code does not apply.

2.3 The web interface of the store contains information about the goods, including the indication of the prices of each type of goods and the cost of returning the goods, if such goods cannot be returned by usual postal means. The prices of the goods are shown including value added tax and all related charges. Goods prices remain in effect as long as they are displayed in the store's web interface. This provision does not limit the seller's ability to conclude a contract of sale under individually negotiated conditions.

3.3 The web interface of the store also contains information about the costs associated with packaging and delivery of the goods. Information about the costs associated with packaging and delivery of goods listed in the web interface of the store is valid only when the goods are delivered within the territory of the Slovak Republic.

3.4. To order the goods, the buyer fills in the order form in the web interface of the shop. In particular, the order form contains information about:

3.4.1. the ordered goods (the buyer inserts the ordered goods into the electronic shopping cart of the web interface of the shop),

3.4.2. methods of payment of the purchase price of the goods, details of the required method of delivery of the ordered goods and

3.4.3. information about the cost of delivery of goods (hereinafter referred to as "order").

3.5. Before sending the order to the seller, the buyer is allowed to check and change the data entered into the order by the buyer, even with regard to the possibility of the buyer to detect and correct errors in entering data into the order. The buyer sends the order to the seller by clicking on the "Order with payment" button. The information given in the order is considered correct by the seller. The Seller shall immediately confirm receipt of the order by e-mail to the Buyer at the Buyer's e-mail address specified in the User Account or Order (hereinafter referred to as "Buyer's e-mail address").

3.6. Depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), the seller is always entitled to ask the buyer for additional confirmation of the order (for example in writing or by phone).

3.7. The contractual relationship between the seller and the buyer arises upon delivery of the accepted order (acceptance), which is sent to the buyer by e-mail to the buyer's e-mail address.

3.8 The buyer agrees to use the means of distance communication to conclude the purchase agreement. The costs incurred by the buyer when using the means of distance communication in connection with the conclusion of the purchase contract (the cost of internet connection, the cost of telephone calls) are borne by the buyer, which costs do not differ from the base rate.

4. Price of goods and payment terms

4.1. The price of the goods and any costs associated with the delivery of the goods under the purchase agreement may be paid by the buyer to the seller in the following ways:

- Cashless via PayPal

- by bank transfer to the account of the seller via the WebPay payment gateway

2.4 Together with the purchase price, the Buyer is also obliged to pay the Seller the costs associated with packaging and delivery of the goods at the agreed amount. Unless expressly stated otherwise, the purchase price is further understood to include the cost of delivery.

3.4 The seller does not require the buyer a deposit or other similar payment. This is without prejudice to the provision of Art. 4.6 of the Business Terms and Conditions regarding the obligation to pay the purchase price in advance.

4.4 In the case of payment via the payment gateway and via the PayPal payment system, the buyer shall follow the instructions of the relevant electronic payment provider.

4.5 In the case of cashless payment, the buyer is obliged to pay the purchase price of the goods together with the variable symbol of the payment. In the case of a non-cash payment, the buyer's obligation to pay the purchase price is met at the moment of crediting the relevant amount to the seller's account.

4.6 The Seller is entitled, in particular if the Buyer does not make an additional confirmation of the order (Article 3.6), to demand payment of the entire purchase price before the goods are sent to the Buyer. The provision of § 2119 par. 1 of the Civil Code does not apply.

4.7 Possible discounts on the price of goods provided to the buyer by the seller cannot be combined with each other.

4.8 If it is customary in business relations or if it is stipulated by generally binding legal regulations, the Seller will issue a tax document - invoice - to the Buyer regarding payments made on the basis of the Purchase Contract. The seller is a payer of value added tax. The tax document - invoice will be issued by the seller to the buyer after payment of the price of the goods and will be sent in electronic form to the buyer's electronic address.

4.9 According to the Act on the Registration of Sales, the Seller is obliged to issue a receipt to the Buyer. At the same time, he is required to register the revenue received with the tax administrator online; in the event of a technical failure within 48 hours at the latest.

5. Withdrawal from the Purchase Contract

5.1 The Buyer acknowledges that, pursuant to Section 1837 of the Civil Code, it is not possible to withdraw from the Purchase Contract for the supply of goods, which has been modified according to the wishes of the Buyer, made to measure or for his person.


5.2 If this is not the case in Art. 5.1 of the Terms and Conditions or any other case where it is not possible to withdraw from the Purchase Contract, the Buyer has in accordance with the provision of § 1829 par. 1 of the Civil Code, the right to withdraw from the purchase contract within fourteen (14) days of receipt of the goods, whereas if the subject of the purchase contract is several types of goods or delivery of several parts, this period runs from the date of receipt of the last delivery of goods. Withdrawal from the Purchase Agreement must be sent to the Seller within the period specified in the previous sentence. For withdrawal from the Purchase Agreement, the Buyer may use the model form provided by the Seller, which is attached to the Terms and Conditions. The Purchaser may send the withdrawal from the Purchase Agreement to, among other things, the address of the Seller's operation or the e-mail address of the Seller info@prelude.sk and info@doroti.sk
5.3  In the case of withdrawal from the contract under Art. 5.2 of the Terms and Conditions, the Purchase Agreement is canceled from the beginning. The goods must be returned to the seller by the seller within fourteen (14) days of delivery of the withdrawal from the contract to the seller. In the event of withdrawal from the Purchase Contract by the Buyer, the Buyer shall bear the cost of returning the Goods to the Seller, even if the Goods cannot be returned due to their nature by the usual postal route
.5.4 In the case of withdrawal from the contract under Art. 5.2, the Seller shall return the funds received from the Buyer within fourteen (14) days of withdrawal from the Purchase Agreement by the Seller in the same manner as the Seller accepts them from the Buyer. The Seller is also entitled to return the funds provided by the Buyer when the goods are returned by the Buyer or otherwise, unless the Buyer agrees to do so and does not incur additional costs to the Buyer. If the Buyer withdraws from the Purchase Contract, the Seller is not obliged to return the funds received to the Purchaser before the Buyer returns the goods to the Purchaser or proves that the goods have been sent to the Seller.
5.5 The seller is entitled to unilaterally set off the claim for damages incurred on the goods against the buyer's claim for the refund of the purchase price.
5.6 In cases where the buyer has in accordance with the provision of § 1829 par. 1 of the Civil Code, the Seller is also entitled to withdraw from the Purchase Contract at any time until the Buyer takes over the goods. In such a case, the Seller shall return the Purchase Price to the Buyer without undue delay, by cashless transfer to the account specified by the Buyer.

5.7 In case a gift is given to the buyer together with the goods, the donation agreement between the seller and the buyer is concluded with the condition that if the buyer withdraws from the purchase contract, the gift contract loses its effect and the buyer is obliged to return the goods to the seller gift.

6. Transport and delivery of goods

6.1. The transport and delivery of goods is provided by the Seller via the Slovak Post or by the courier service of the Slovak Post for the prices stated when filling out the order. Shipping for orders over 100 EUR is free.
6.2 Delivery time of goods in e-shop is 2-4 days in case of delivery by post, in case of delivery by courier it is 1-3 days from order confirmation. These delivery times apply to orders delivered within Slovakia. The time of delivery of the goods to other countries may be longer, with the buyer being notified of this time by e-mail.
6.3 The delivery period for the goods ordered in the "Customization" section has been adjusted to the buyer's requirements, ranging from 10-30 business days, depending on the availability of all the necessary components for the production of the garment. . The buyer will be notified of this time by e-mail.
6.4 In the event that the mode of transport is agreed upon by the buyer, the buyer bears the risk and any additional costs associated with this mode of transport.
6.5 If the Seller is obliged to deliver the goods to the place specified by the Buyer in the order, the Buyer is obliged to accept the goods upon delivery.
6.6 In the event that for reasons on the side of the buyer it is necessary to deliver the goods repeatedly or in any other way than stated in the order, the buyer is obliged to pay the costs associated with repeated delivery of the goods, respectively. costs associated with another delivery method.
6.7 When accepting the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and to notify the carrier immediately in case of any defects. In the event of a breakage of the packaging, the Buyer may not take over the shipment from the carrier.
6.8 Other rights and obligations of the parties in the transport of the goods may be governed by the specific delivery terms of the seller if issued by the seller.

7. Rights of defective performance

7.1. The rights and obligations of the contracting parties regarding the rights of defective performance shall be governed by the relevant generally binding legal regulations (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., On Consumer Protection, as amended).
7.2 The seller is responsible to the buyer for not having defects in the goods. In particular, the seller is responsible to the buyer for the time that the buyer has taken over the goods:
7.2.1. the goods have properties that the parties have agreed and, in the absence of an agreement, the properties that the seller or the manufacturer has described or which the buyer has expected with regard to the nature of the goods and the advertising they make,
7.2.2. the goods are fit for the purpose stated for their use by the seller or for which goods of this kind are usually used,
7.2.3. the goods correspond to the quality or execution of the agreed sample or template, if the quality or design was determined by the agreed sample or template,
7.2.4. the goods are in appropriate quantity, measure or weight; \ t7.2.5. goods comply with legal requirements.
7.3. Provisions referred to in Art. 7.2 of the Terms and Conditions shall not apply to goods sold at a lower price for a defect for which the lower price was agreed, for the wear of the goods caused by its normal use, for the used goods for a defect corresponding to the use or wear that the goods had during the buyer's overfeed or the nature of the goods.
7.4 In the event of a defect occurring within six months of receipt, the goods are deemed to have been defective at the time of receipt. The buyer is entitled to exercise the right of defect that occurs in consumer goods within twenty-four months of receipt.
7.5. The rights of defective performance shall be exercised by the Buyer at the Seller's address, in which the acceptance of the complaint is possible with respect to the assortment of the goods sold, or at the registered office or place of business.
7.6. Other rights and obligations of the parties related to the seller's liability for defects may be governed by the seller's claim policy.

8. Other rights and obligations of the parties

8.1. The buyer acquires ownership of the goods by paying the full purchase price of the goods.
8.2 In relation to the Buyer, the Seller is not bound by any codes of conduct in accordance with the provisions of Section 1826 par. 1 (a) e) of the Civil Code.
8.3. Consumer complaints are handled by the seller via e-mail info@prelude.sk and info@doroti.sk. The buyer sends the information about the buyer's complaint to the buyer's electronic address.
8.4. For the out-of-court settlement of consumer disputes from the purchase contract, the relevant Slovak Trade Inspection is designated:

Slovak Trade Inspection, with its registered office: Prievozská 32, 827 99 Bratislava, ID: 17 331 927, which can be contacted at the following address: Slovak Trade Inspection, Central Inspectorate, Department of International Relations and Alternative Dispute Resolution, Prievozská 32, 827 99 Bratislava 27, or electronically at ars@soi.sk or adr@soi.sk. Internet address: https://www.soi.sk/

8.5. European Consumer Center in the Slovak Republic, with its registered office at Mlynské nivy 4924 / 44A, 82715 Bratislava, Internet address: https://esc-sr.sk/ Regulation (EC) No 524/2013 of 21 May 2013 on online consumer dispute resolution and amending Regulation (EC) No 1782/2003 And Directive 2009/22 / EC (Regulation on consumer dispute resolution online).

8.6. The seller is entitled to sell goods on the basis of a trade license. Trade control is carried out within the scope of its competence by the relevant Trade Licensing Office.

Trade control is carried out within the scope of its competence by the relevant District Office of the Trade Licensing Department. The Slovak Trade Inspection performs, to a limited extent, supervision of compliance with Act no. 250/2007 Z.z. on Consumer Protection, as amended

8.7 The Buyer hereby assumes the risk of changing circumstances within the meaning of § 1765 par. 2 of the Civil Code.

9. Privacy





10. Send business notifications and store cookies

10.1 The Buyer agrees to send information related to the goods, services or business of the Seller to the Buyer's e-mail address and further agrees to send commercial notifications from Seller to the Buyer's e-mail address.

10.2 Buyer agrees to store so-called. cookies on his computer. If the purchase on the website is possible and the seller's obligations resulting from the purchase contract can be fulfilled without the so-called deposit. the buyer's computer, the buyer may withdraw the consent under the previous sentence at any time.


11. Newsletter Delivery


11.1. The newsletter may be delivered to the buyer's email address.


12. Final provisions


12.1. If the relationship established by the purchase contract contains international (foreign) elements, the parties agree that the relationship is governed by Slovak law.

12.2 By choosing the right under Art. 12.1 of the Terms and Conditions, the consumer is not deprived of the protection conferred by the provisions of the legal order from which it is not possible to derogate and which, in the absence of a choice of law, would otherwise be used in accordance with Art. 6 odst. 1 of Regulation (EC) No... of the European Parliament and of the Council 593/2008 of 17 June 2008 on the law applicable to contractual obligations (Rome I).

12.3. If any of the terms and conditions of the Terms and Conditions are invalid or ineffective, such provisions shall be replaced by provisions whose meaning to the invalid provisions is as close as possible. The invalidity or ineffectiveness of one provision is without prejudice to the validity of the other provisions.

12.4. The Purchase Agreement, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible.

12.5. Annex to the Business Terms and Conditions forms a sample form for withdrawal from the contract.

12.6. Contact details of seller: e-mail address info@prelude.sk and info@doroti.sk, phone 0907979015


Bratislava, 20.01.2019

Formulár na odstúpenie od kúpnej zmluvy